Outage in ThousandEyes
Service Degradation Affecting Alerts and Test Views Data
Resolved MinorIncident Report
Summary AI Generated
ThousandEyes experienced service degradation for 2.1 hours starting at 22:53 UTC, causing delays in loading Alerts and Test Views data and delayed alert notifications for Network and App Synthetics tests. The issue affected alert processing, test data availability, and email notifications across multiple customer environments. The engineering team identified and implemented a fix, with full resolution confirmed after monitoring the results.
Starting at 22:53 UTC, some customers may experience delays loading Alerts and Test Views data, as well as delays in receiving alert notifications for Network and App Synthetics tests. Our engineering team is actively investigating and working to resolve the issue.
Components affected
ThousandEyes Test data availability ThousandEyes Alert processing ThousandEyes Email notificationsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/17/2026 02:00AM
This incident has been resolved.
MONITORING
about 1 month ago - at 03/17/2026 01:43AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 03/17/2026 01:30AM
The issue has been identified and the fix has been implemented
INVESTIGATING
about 1 month ago - at 03/17/2026 12:26AM
We are continuing to investigate this issue.
INVESTIGATING
about 1 month ago - at 03/16/2026 11:55PM
Starting at 22:53 UTC, some customers may experience delays loading Alerts and Test Views data, as well as delays in receiving alert notifications for Network and App Synthetics tests. Our engineering team is actively investigating and working to resolve the issue.
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