ThousandEyes experienced service degradation in their Event Detection service for the US2 Region, causing delays in detecting new events for Network and App Synthetic Tests. The issue began at 17:20 UTC on March 17, 2026, and lasted 4.2 hours before being resolved. The engineering team implemented a fix and monitored the results before confirming full resolution.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
Summary:
We have identified an issue causing delays in detecting new events within the Event Detection service in the US2 Region, beginning at 17:20 UTC on March 17, 2026.
Impact:
Customers may experience delays in event detection for Network and App Synthetic Tests.
Status:
Our engineering team is actively working in resolving this issue.
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