Outage in Thread
SSO Login failure
Resolved MajorIncident Report
Summary AI Generated
Thread experienced a major SSO authentication failure that prevented users from logging into Inbox for 28 minutes. Users were provided a temporary workaround to disable SSO and use One-Time Password (OTP) authentication instead. The incident was fully resolved after investigation.
We're aware of an issue affecting SSO authentication when logging into Inbox.
As a temporary workaround, please disable SSO and use the One-Time Password (OTP) option to log in. We'll share an update as soon as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/10/2026 01:37AM
This incident has been resolved.
INVESTIGATING
about 1 month ago - at 03/10/2026 01:13AM
We are continuing to investigate this issue.
INVESTIGATING
about 1 month ago - at 03/10/2026 01:12AM
We're aware of an issue affecting SSO authentication when logging into Inbox.
As a temporary workaround, please disable SSO and use the One-Time Password (OTP) option to log in. We'll share an update as soon as we have more information.
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