Outage in Thread
Teams Service App Creation Issues
Resolved MinorIncident Report
Summary AI Generated
The Teams Service app creation and installation process was failing for 16.4 hours, with users experiencing errors, timeouts, and incomplete processes when attempting to create or install new Teams apps. Existing Teams apps continued to function normally throughout the incident. The issue was resolved by deploying fixes and reliability improvements to the app creation and install flow.
We are currently investigating an issue where creating new Teams Service apps is failing or not completing successfully.
Users attempting to create or install a Teams app may encounter errors, timeouts, or see the process fail without completing. Existing Teams apps are not impacted at this time.
Our team is actively investigating the cause and working toward a resolution. We will provide updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 04/22/2026 12:34PM
We’ve shipped fixes and reliability improvements to the Teams Service app creation and install flow. New app creation should complete normally again. Existing Teams apps were never affected. Thanks for your patience while we investigated.
INVESTIGATING
8 days ago - at 04/21/2026 08:12PM
We are currently investigating an issue where creating new Teams Service apps is failing or not completing successfully.
Users attempting to create or install a Teams app may encounter errors, timeouts, or see the process fail without completing. Existing Teams apps are not impacted at this time.
Our team is actively investigating the cause and working toward a resolution. We will provide updates as more information becomes available.
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