Outage in Thru Inc
Performance degradation for some customers of Automated File Transfer in US service region
Resolved Minor
October 09, 2023 - Started about 2 years ago
Official incident page
Official incident page
Incident Report
Performance degradation may be experienced by some customers of Automated File Transfer in US service region. We are aware of the issue and working to resolve it.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 10/09/2023 10:45PM
This incident has been resolved.
MONITORING
about 2 years ago - at 10/09/2023 05:12PM
We are continuing to monitor for any further issues.
MONITORING
about 2 years ago - at 10/09/2023 05:10PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 years ago - at 10/09/2023 04:59PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 2 years ago - at 10/09/2023 04:58PM
Performance degradation may be experienced by some customers of Automated File Transfer in US service region. We are aware of the issue and working to resolve it.
Latest Thru Inc outages
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Intermittent delays in multi-factor authentication (MFA) emails to login to the web portals. - 6 months ago
Delay in file processing - 9 months ago
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