Outage in TicketNetwork
Reporting Delays
Resolved MajorIncident Report
The current outage with aspects of AWS is causing downstream affects on external data reporting to clients as well as our Backstage web platform. We will continue to monitor the situation with AWS and update here accordingly.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 10/20/2025 07:57PM
This incident has been resolved. External data reporting is now up-to-date.
IDENTIFIED
3 months ago - at 10/20/2025 04:28PM
We continue to troubleshoot possible workarounds with our data reporting per the AWS outage. We'll continue to post updates.
Regarding our Backstage platform, a temporary workaround has been implemented to avoid the service which has the AWS dependency in order to avoid the AWS outages.
IDENTIFIED
3 months ago - at 10/20/2025 03:06PM
The current outage with aspects of AWS is causing downstream affects on external data reporting to clients as well as our Backstage web platform. We will continue to monitor the situation with AWS and update here accordingly.
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