Outage in TicketNetwork
Reporting Delays
Resolved MajorIncident Report
The current outage with aspects of AWS is causing downstream affects on external data reporting to clients as well as our Backstage web platform. We will continue to monitor the situation with AWS and update here accordingly.
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/20/2025 07:57PM
This incident has been resolved. External data reporting is now up-to-date.
IDENTIFIED
6 months ago - at 10/20/2025 04:28PM
We continue to troubleshoot possible workarounds with our data reporting per the AWS outage. We'll continue to post updates.
Regarding our Backstage platform, a temporary workaround has been implemented to avoid the service which has the AWS dependency in order to avoid the AWS outages.
IDENTIFIED
6 months ago - at 10/20/2025 03:06PM
The current outage with aspects of AWS is causing downstream affects on external data reporting to clients as well as our Backstage web platform. We will continue to monitor the situation with AWS and update here accordingly.
Latest TicketNetwork outages
Signature Site - Retail Website performance - 8 days ago
Retail User Accounts - 29 days ago
Performance Degraded - about 1 month ago
Retail Website performance - 3 months ago
Reporting Delays - 4 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
