Outage in TicketNetwork
Signature Site - Retail Website performance
Resolved MajorIncident Report
Summary AI Generated
TicketNetwork experienced a major performance issue affecting their Signature Site platform and some retail websites for 46 minutes. The incident impacted retail sites and sales operations. A fix was implemented and monitored before the incident was fully resolved.
We are investigating an issue impacting the performance of our our Signature Site platform, impacting some retail websites. For further details, check the status of this incident via status.ticketnetwork.com while we investigate the issue and work towards a fix.
Components affected
TicketNetwork Retail Sites / SalesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 04/20/2026 06:59PM
This incident has been resolved. Please reach out to our support teams to report any problems or concerns.
MONITORING
7 days ago - at 04/20/2026 06:22PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
7 days ago - at 04/20/2026 06:15PM
We are investigating an issue impacting the performance of our our Signature Site platform, impacting some retail websites. For further details, check the status of this incident via status.ticketnetwork.com while we investigate the issue and work towards a fix.
Latest TicketNetwork outages
Retail User Accounts - 29 days ago
Performance Degraded - about 1 month ago
Retail Website performance - 3 months ago
Reporting Delays - 4 months ago
Reporting Delays - 4 months ago
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