Outage in TicketNetwork
Maps and Checkout Performance Degraded
Resolved MinorIncident Report
Summary AI Generated
**TicketNetwork** experienced a 45-minute performance degradation affecting map and checkout functionality on its retail sales sites. The issue disrupted the purchasing experience for customers attempting to select seats and complete transactions. The root cause was identified and addressed, with full performance recovery confirmed before the incident was formally resolved.
We are investigating an issue impacting the performance of our map and checkout products. For further details, check the status of this incident via status.ticketnetwork.com while we investigate the issue and work towards a fix.
Components affected
TicketNetwork Retail Sites / SalesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 08/28/2026 12:34AM
This incident has been resolved. Please reach out to our support teams to report any problems or concerns.
MONITORING
7 days ago - at 08/28/2026 12:12AM
Thank you for your patience. We have found and addressed the issues and are upgrading the status of affected components to operational as performance has fully recovered. This incident will remain active until such time as we determine a re-occurrence is no longer imminent.
INVESTIGATING
7 days ago - at 08/27/2026 11:51PM
We are investigating an issue impacting the performance of our map and checkout products. For further details, check the status of this incident via status.ticketnetwork.com while we investigate the issue and work towards a fix.
Latest TicketNetwork outages
POSNext reporting outage - 28 days ago
Signature Site - Retail Website performance - 5 months ago
Retail User Accounts - 5 months ago
Performance Degraded - 6 months ago
Retail Website performance - 7 months ago
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