Outage in TicketNetwork
POSNext reporting outage
Resolved MajorIncident Report
Summary AI Generated
TicketNetwork's POSNext reporting platform experienced an outage lasting approximately 17.7 hours, during which all reporting data was stale and unavailable. The issue affected the Data Platform and Reporting components. Performance fully recovered and the incident was resolved on August 7, 2026.
We are currently investigating an issue related to reporting in POSNext. Until this incident is resolved, reporting will be stale. We are actively working toward a solution.
Components affected
TicketNetwork Data Platform / ReportingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 08/07/2026 01:47PM
This incident has been resolved.
MONITORING
7 days ago - at 08/07/2026 12:06PM
Thank you for your patience. We are upgrading the status of affected components to operational as performance has fully recovered. This incident will remain active until such time as we determine a re-occurrence is no longer imminent.
INVESTIGATING
8 days ago - at 08/06/2026 08:07PM
We are currently investigating an issue related to reporting in POSNext. Until this incident is resolved, reporting will be stale. We are actively working toward a solution.
Latest TicketNetwork outages
Signature Site - Retail Website performance - 4 months ago
Retail User Accounts - 5 months ago
Performance Degraded - 5 months ago
Retail Website performance - 6 months ago
Reporting Delays - 8 months ago
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