Outage in TicketNetwork
Performance Degraded
Resolved MinorIncident Report
Summary AI Generated
On September 18, 2026, TicketNetwork experienced degraded performance lasting approximately 22 minutes, causing slow response times and timeouts across Retail Sites/Sales, Broker Software, and other components. Engineers identified the root cause and executed a fix, with performance fully recovering before the incident was resolved at 9:09 AM ET.
Please be advised that we are currently experiencing degraded performance which may lead to slow response times or timeouts. For further details, check the status of this incident via status.ticketnetwork.com while we investigate the issue and work towards a fix.
Components affected
TicketNetwork Retail Sites / Sales TicketNetwork Broker Software TicketNetwork OtherTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 09/18/2026 01:09PM
This incident has been resolved. Please reach out to our support teams to report any problems or concerns.
MONITORING
6 days ago - at 09/18/2026 01:03PM
Thank you for your patience. We are upgrading the status of affected components to operational as performance has fully recovered. This incident will remain active until such time as we determine a re-occurrence is no longer imminent.
IDENTIFIED
6 days ago - at 09/18/2026 12:54PM
Thank you for your patience. We have identified the root cause of this incident and our engineers are actively executing a fix. Kindly check the status of this incident via status.ticketnetwork.com, while we work on restoring services back to normal. We will provide updates as more information becomes available.
INVESTIGATING
6 days ago - at 09/18/2026 12:52PM
Please be advised that we are currently experiencing degraded performance which may lead to slow response times or timeouts. For further details, check the status of this incident via status.ticketnetwork.com while we investigate the issue and work towards a fix.
Latest TicketNetwork outages
Maps and Checkout Performance Degraded - 27 days ago
POSNext reporting outage - about 2 months ago
Signature Site - Retail Website performance - 5 months ago
Retail User Accounts - 6 months ago
Performance Degraded - 6 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
