Outage in TicketNetwork
Retail User Accounts
Resolved MajorIncident Report
Summary AI Generated
TicketNetwork experienced a major incident where customers were unable to log into retail websites and access their tickets, affecting the Retail Sites/Sales components. The engineering team identified the root cause and implemented a fix, with performance fully recovering after 1.4 hours. The incident was resolved and all affected components returned to operational status.
We are investigating an issue impacting customers' ability to log into retail websites and access their tickets. For further details, check the status of this incident via status.ticketnetwork.com while we investigate the issue and work towards a fix.
Components affected
TicketNetwork Retail Sites / SalesNeed to monitor TicketNetwork outages?
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 03/30/2026 02:14PM
This incident has been resolved. Please reach out to our support teams to report any problems or concerns.
MONITORING
8 days ago - at 03/30/2026 01:42PM
Thank you for your patience. We are upgrading the status of affected components to operational as performance has fully recovered. This incident will remain active until such time as we determine a re-occurrence is no longer imminent.
IDENTIFIED
8 days ago - at 03/30/2026 01:35PM
Thank you for your patience. We have identified the root cause of this incident and our engineers are actively executing a fix. Kindly check the status of this incident via status.ticketnetwork.com, while we work on restoring services back to normal. We will provide updates as more information becomes available.
INVESTIGATING
8 days ago - at 03/30/2026 12:52PM
We are investigating an issue impacting customers' ability to log into retail websites and access their tickets. For further details, check the status of this incident via status.ticketnetwork.com while we investigate the issue and work towards a fix.
Latest TicketNetwork outages
Performance Degraded - 21 days ago
Retail Website performance - about 2 months ago
Reporting Delays - 4 months ago
Reporting Delays - 4 months ago
Performance Degraded - 4 months ago
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