Outage in Tide

Error: Phone support

Resolved Major
July 05, 2024 - Started 7 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We’ve encountered a technical problem: members are currently unable to hear us over the phone. We’re fixing this. For urgent queries, tap ‘Support’ in your app to open a chat with us.
Components affected
Tide Member Support (UK)
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 07/05/2024 04:58PM

This incident has been resolved.

MONITORING 7 months ago - at 07/05/2024 03:34PM

A resolution has been implemented, and we are monitoring the results.

INVESTIGATING 7 months ago - at 07/05/2024 02:06PM

We’ve encountered a technical problem: members are currently unable to hear us over the phone.

We’re fixing this.

For urgent queries, tap ‘Support’ in your app to open a chat with us.

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