Outage in Tide

Degraded Performance - Tide

Resolved Major
July 11, 2024 - Started 6 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We’re experiencing issues with some of our app services including Outbound Payments. Failed payments are not being held in a queue, so you may attempt them again. Please check back here to see when this issue has been fully resolved. For urgent queries, tap ‘Support’ in the app. We apologise for any inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/11/2024 04:40PM

We have fixed the issue and the platform remains fully stable.

We apologise for any inconvenience.

INVESTIGATING 6 months ago - at 07/11/2024 03:03PM

We’re experiencing issues with some of our app services including Outbound Payments.

Failed payments are not being held in a queue, so you may attempt them again. Please check back here to see when this issue has been fully resolved.

For urgent queries, tap ‘Support’ in the app.

We apologise for any inconvenience.

Latest Tide outages

Degraded performace - about 19 hours ago
Error - 8 days ago
Error - about 1 month ago
Inbound and 3DS Error - about 1 month ago
Payments issues - 2 months ago

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