Outage in Tide

Degraded performace

Resolved Minor

January 21, 2025 - Started about 16 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

Some members can’t log in to the app or Tide on the web. We’re fixing this - please check back here for further updates. For urgent queries, tap ‘Support’ in the app, or email hello@tide.co. We apologise for the inconvenience.

Components affected

Tide UK App

Latest Updates ( sorted recent to last )

RESOLVED about 15 hours ago - at 01/21/2025 10:17AM

This incident has been resolved.

INVESTIGATING about 16 hours ago - at 01/21/2025 09:24AM

Some members can’t log in to the app or Tide on the web.

We’re fixing this - please check back here for further updates.

For urgent queries, tap ‘Support’ in the app, or email hello@tide.co.

We apologise for the inconvenience.

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