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Outage in Tide

Pending payments

Resolved Minor
July 19, 2025 - Started 9 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing an issue with pending payments. We are looking into this and will update here as soon as we fix this. If you have any urgent queries, tap ‘Support’ in the app and we’ll help you.

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/19/2025 08:17PM

Outbound and Inbound payments should be back to normal.

INVESTIGATING 9 months ago - at 07/19/2025 05:30PM

Currently outbound payments are handled - should go as normal. Impact is only on inbound payments now - they are still pending.

INVESTIGATING 9 months ago - at 07/19/2025 04:03PM

We are currently experiencing an issue with pending payments. We are looking into this and will update here as soon as we fix this.
If you have any urgent queries, tap ‘Support’ in the app and we’ll help you.

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