Outage in Tidio
Connectivity issues for some users
Resolved MinorIncident Report
We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.
Components affected
Tidio Web & Desktop applicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 04/17/2026 09:41PM
Everything is back up and running. Thank you for your patience
INVESTIGATING
3 days ago - at 04/17/2026 07:22PM
A third party service is currently monitoring the situation - a fix has been implemented and they are monitoring the results. We are observing mixed outcomes for our users and appreciate your patience as we work to resolve this.
INVESTIGATING
3 days ago - at 04/17/2026 04:07PM
We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.
Latest Tidio outages
Degraded performance for some users - 11 days ago
Connectivity issues for some users - 3 months ago
Connectivity issues for some users - 5 months ago
Connectivity issues for some users - 5 months ago
Help Desk issues - difficulties in sending tickets - 11 months ago
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