Is Tidio Down?
Tidio status updated
What is Tidio status right now?
Tidio is working normally
IsDown last checked Tidio status on at . We've received 0 user reports in the past 24 hours.
Monitoring since Jan 2025
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54 incidents caught
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4 components tracked in real-time
Tidio service health over the last 24 hours
This chart shows the number of user-reported issues for Tidio service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
Tidio Outage Map
See where users report Tidio is down. The map shows recent Tidio outages from around the world.
Tidio Outage Map
Related services
Monitor Tidio status and outages
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Tidio Downtime Health — Last 90 Days
In the last 90 days, Tidio had 3 incidents with a median duration of 3 hours 55 minutes.
3
Incidents
3
Major Outages
0
Minor Incidents
3
hour
Median Resolution
Latest Tidio outages detected by IsDown
Check Tidio status history below. IsDown detects when Tidio is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
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We are currently investigating a connectivity issue that occurs for some users. We’ll have more i...
|
Jan 15, 2026 at 07:18 AM UTC
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about 1 hour |
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We are currently investigating a connectivity issue that occurs for some users. We’ll have more i...
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Dec 05, 2025 at 09:05 AM UTC
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about 4 hours |
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We are currently investigating a connectivity issue that occurs for some users. We’ll have more i...
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Nov 18, 2025 at 11:38 AM UTC
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about 9 hours |
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We are currently investigating an issue that occurs for some users using tickets in Tidio. We’ll ...
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May 14, 2025 at 07:30 PM UTC
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about 3 hours |
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We are currently investigating a connectivity issue that occurs for some users. We’ll have more i...
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Aug 26, 2024 at 10:44 AM UTC
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Ongoing |
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We are currently investigating a connectivity issue that occurs for some users. We’ll have more i...
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Aug 26, 2024 at 07:17 AM UTC
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Ongoing |
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We apologize for the connectivity issue that some users are experiencing, which is affecting visi...
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Jan 07, 2024 at 08:46 PM UTC
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Ongoing |
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We're currently investigating problems with sending Emails via Tidio.
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Oct 23, 2023 at 11:34 AM UTC
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Ongoing |
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We are currently investigating a connectivity issue that occurs for some users. We’ll have more i...
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Nov 05, 2022 at 09:27 PM UTC
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Ongoing |
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We are currently experiencing a connectivity issue. Our developers have already identified the ca...
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Oct 24, 2022 at 02:17 PM UTC
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Ongoing |
Get alerts when Tidio is down
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Tidio Components Status
Check if any Tidio component is down. View the current status of 4 services and regions.
| Component | Status |
|---|---|
| API | OK |
| Chat widget | OK |
| Web & Desktop application | OK |
| WebSocket | OK |
About Tidio Status and Outage Monitoring
IsDown has monitored Tidio continuously since January 2025, tracking this Chat & Messaging for 1 year. Over that time, we've documented 54 outages and incidents, averaging 4.2 per month. When Tidio goes down, incidents typically resolve within 268 minutes based on historical data.
We monitor Tidio's official status page across 4 components. IsDown interprets Tidio statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Tidio is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Tidio status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
How IsDown Monitors Tidio
IsDown checks Tidio's status page every few minutes, across all 4 components. We combine official status data with user reports to detect when Tidio is down, often before the vendor announces it.
When Tidio status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
What you get when monitoring Tidio with IsDown
Track Tidio incidents and downtimes by severity
IsDown checks Tidio official status page for major/minor outages or downtimes. A major outage is when Tidio experiences a critical issue that severely affects one or more services/regions. A minor incident is when Tidio experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Tidio outage, we send you an alert and update your dashboard and status page.
Get alerted as soon as users report problems with Tidio
Tidio and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
All the details of Tidio outages and downtimes
IsDown collects all information from the outages published in Tidio status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Prepare for upcoming Tidio maintenance events
Tidio publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
Only get alerted on the Tidio outages that impact your business
IsDown monitors Tidio and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Simple & Powerful
How IsDown Works
Get started in minutes. Monitor all your critical services from one place.
Step 01
We monitor official status pages
IsDown checks the status of over 5,850+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
Step 02
You get notified instantly
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
Step 03
Everything in one dashboard
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Tidio Downdetector vs IsDown
Looking for Tidio outage alerts like Downdetector? IsDown monitors Tidio's official status page for verified incident data, not just user reports. Know exactly when Tidio is down, which components are affected, and when service health is restored. Here's why official Tidio status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Tidio status page monitoring. Know when Tidio is down with real time incident details. | ||
| Monitor 5,850+ services including Tidio in a single dashboard. | ||
| Instant Tidio outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Tidio official status plus user reports for early outage detection. | ||
| Maintenance feed for Tidio | ||
| Granular alerts filtering by Tidio components and regions. |
Monitor Tidio Status with IsDown
14-day free trial • No credit card required
Frequently Asked Questions
Is Tidio down today?
Tidio isn't down. You can check Tidio status and incident details on the top of the page. IsDown continuously monitors Tidio official status page every few minutes. In the last 24 hours, there were 0 outages reported.
What is the current Tidio status?
Tidio is currently operational. You can check Tidio status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a Tidio outage now?
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Is Tidio down today or just slow?
Currently there's no report of Tidio being slow. Check on the top of the page if there are any reported problems by other users.
How are Tidio outages detected?
IsDown monitors the Tidio official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is Tidio having an outage right now?
Tidio last outage was on January 15, 2026 with the title "Connectivity issues for some users"
How often does Tidio go down?
IsDown has tracked 54 Tidio incidents since January 2025. When Tidio goes down, incidents typically resolve within 268 minutes.
Is Tidio down for everyone or just me?
Check the Tidio status at the top of this page. IsDown combines official status page data with user reports to show whether Tidio is down for everyone or if the issue is on your end.
What Tidio components does IsDown monitor?
IsDown monitors 4 Tidio components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
How to check if Tidio is down?
- Subscribe (if possible) to updates on the official status page.
- Create an account in IsDown. Start monitoring Tidio and get alerts in real-time when Tidio has outages.
Why use IsDown to monitor Tidio instead of the official status page?
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Tidio and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
How IsDown compares to DownDetector when monitoring Tidio?
IsDown and DownDetector help users determine if Tidio is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Tidio's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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