Outage in Tidio

Connectivity issues for some users

Resolved Major
November 18, 2025 - Started 29 days ago - Lasted about 9 hours
Official incident page

Incident Report

We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

Need to monitor Tidio outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 11/18/2025 08:04PM

This incident is now resolved. Thank you for your patience and understanding.

MONITORING 28 days ago - at 11/18/2025 05:00PM

We're still monitoring this. Please refer to https://www.cloudflarestatus.com/

MONITORING 29 days ago - at 11/18/2025 02:36PM

The service is gradually being restored. We will keep monitoring the situation and working on restoring service for everyone.

IDENTIFIED 29 days ago - at 11/18/2025 11:59AM

The issue originates from a third-party vendor and is currently affecting multiple services worldwide. We are awaiting their resolution.

INVESTIGATING 29 days ago - at 11/18/2025 11:38AM

We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook