Is Tidio Down? Check current status

Check if Tidio is down, official outages, user-reported issues, and outages map.

Current Tidio status

Tidio is working normally

Updated from Tidio official status page a few minutes ago

Tidio not working for you?

Tidio service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Tidio Outage Map

View Tidio Reports Map

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Tidio recent outages and downtime history

IsDown has tracked 51 incidents since started monitoring Tidio status in January 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Tidio outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
May 14, 2025
03:30 PM EDT
Major
Help Desk issues - difficulties in sending tickets
We are currently investigating an issue that occurs for some users using tickets in Tidio. We’ll ...
about 3 hours
Aug 26, 2024
06:44 AM EDT
Major
Connectivity issues for some users
We are currently investigating a connectivity issue that occurs for some users. We’ll have more i...
Ongoing
Aug 26, 2024
03:17 AM EDT
Major
Connectivity issues for some users
We are currently investigating a connectivity issue that occurs for some users. We’ll have more i...
Ongoing
Jan 07, 2024
03:46 PM EST
Minor
Connectivity issues for some users
We apologize for the connectivity issue that some users are experiencing, which is affecting visi...
Ongoing
Oct 23, 2023
07:34 AM EDT
Major
Issues with Emails sent via Tidio
We're currently investigating problems with sending Emails via Tidio.
Ongoing
Nov 05, 2022
05:27 PM EDT
Major
Connectivity issues for some users
We are currently investigating a connectivity issue that occurs for some users. We’ll have more i...
Ongoing
Oct 24, 2022
10:17 AM EDT
Minor
Connectivity issues for some users
We are currently experiencing a connectivity issue. Our developers have already identified the ca...
Ongoing
Oct 24, 2022
06:47 AM EDT
Minor
Connectivity issues in the chat admin panel
We're investigating a connectivity problem with new conversations in the chat admin panel.
Ongoing
Aug 20, 2022
09:44 AM EDT
Major
Connectivity issues for some users
We are currently investigating a connectivity issue that occurs for some users. We’ll have more i...
Ongoing
Aug 17, 2022
07:01 AM EDT
Minor
Connectivity issues for some users
We are currently investigating a connectivity issue that is occuring for some users. We’ll have m...
Ongoing
Sign up to check more outage history

Be the first to know when Tidio goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Tidio status

See what users are saying about Tidio issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Nofi - Not able to enter a chat and respond.

Tidio components or services current status

Component Status
API OK
Chat widget OK
Web & Desktop application OK
WebSocket OK

Customer communication platform featuring a chat widget, web and desktop applications, API, and WebSocket for real-time interactions.

Monitoring Tidio since January 2025

Tracking 4 Tidio services and regions

Need help? Try here:
Support at website.
Check their status page.

1 incident in 2025

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How to monitor the status of Tidio and all your dependencies?

IsDown is a status page aggregator that monitors if Tidio and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Tidio, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Tidio?

IsDown monitors Tidio health in almost real-time

Every few minutes we go to the status page of Tidio (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Tidio's 4 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Tidio, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Tidio and other services.

One status page to monitor all your external dependencies

What you get when monitoring Tidio with IsDown

Track Tidio incidents and downtimes by severity

IsDown checks Tidio official status page for major/minor outages or downtimes. A major outage is when Tidio experiences a critical issue that severely affects one or more services/regions. A minor incident is when Tidio experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Tidio outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Tidio

Tidio and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Tidio outages and downtimes

IsDown collects all information from the outages published in Tidio status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Tidio maintenance events

Tidio publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Tidio outages that impact your business

IsDown monitors Tidio and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Tidio but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Tidio and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Tidio and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Tidio or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Tidio and other services.

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Get notified imediatelly when there's an issue with Tidio or other services

Send outage information from Tidio and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Tidio and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Tidio and other services to your tools

Share Tidio status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Tidio down?'

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Share Tidio status in your status page

Tidio Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Tidio outages, IsDown monitors Tidio's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Tidio status page monitoring with real-time incident details.
Monitor 4,522+ services including Tidio in a single dashboard.
Instant Tidio outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Tidio official status and user-reported issues.
Maintenance feed for Tidio
Granular alerts filtering by Tidio components and regions.
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Frequently Asked Questions

Is Tidio down today?

Tidio isn't down. You can check Tidio status and incident details on the top of the page. IsDown continuously monitors Tidio official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Tidio status?

Tidio is currently operational. You can check Tidio status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Tidio outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Tidio down today or just slow?

Currently there's no report of Tidio being slow. Check on the top of the page if there are any reported problems by other users.

How are Tidio outages detected?

IsDown monitors the Tidio official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Tidio having an outage right now?

Tidio last outage was on May 14, 2025 with the title "Help Desk issues - difficulties in sending tickets"

How to check if Tidio is down?

Why use IsDown to monitor Tidio instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Tidio and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Tidio?

IsDown and DownDetector help users determine if Tidio is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Tidio's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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