Outage in Timely Limited

Beta Calendar - Live updates not refreshing

Resolved Minor
November 07, 2024 - Started about 2 months ago - Lasted about 17 hours
Official incident page

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Outage Details

We're currently investigating an issue with our Beta Calendar's live updates functionality. Live updates have been failing since ~2:45 PM NZDT. In the meantime, you can either refresh your web browser to update Calendar manually, or can toggle back to our Old Calendar via the user profile menu on the top right of the web application.
Components affected
Timely Limited Online Bookings
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/07/2024 08:20PM

We can confirm this incident was resolved at 8:55 NZT this morning. We've identified the root cause and have fixes coming to prevent this happening again.

Our apologies for this.

IDENTIFIED about 2 months ago - at 11/07/2024 03:42AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 11/07/2024 03:00AM

We're currently investigating an issue with our Beta Calendar's live updates functionality.

Live updates have been failing since ~2:45 PM NZDT.

In the meantime, you can either refresh your web browser to update Calendar manually, or can toggle back to our Old Calendar via the user profile menu on the top right of the web application.

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