Outage in Toast API

Config API returning 500/error

Resolved Major
October 20, 2025 - Started 14 days ago - Lasted about 9 hours
Official incident page

Incident Report

The Config API is currently returning 500/error for most requests. We're investigating and will make updates here.

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Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 10/20/2025 09:42PM

We are consolidating our reported incidents and providing updates in the other, Orders incident. Subscribers will continue to get updates.

INVESTIGATING 14 days ago - at 10/20/2025 02:21PM

We are continuing to investigate this issue. We've noted as well that the /timeEntries endpoint is returning 500 failures.

INVESTIGATING 14 days ago - at 10/20/2025 12:30PM

The Config API is currently returning 500/error for most requests. We're investigating and will make updates here.

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