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Outage in Toast API

Possible 500 Error Responses

Resolved Major
April 28, 2026 - Started 10 days ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified an issue that may result in 500 error responses for requests made to our Orders API. Our team is actively investigating and will provide updates here as we learn more.

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 04/29/2026 01:22AM

This incident has been resolved.

IDENTIFIED 10 days ago - at 04/29/2026 12:34AM

We have implemented a fix that has resolved the 500 errors on order requests. We are continuing to investigate issues with delayed publishing.

INVESTIGATING 10 days ago - at 04/28/2026 11:56PM

We have identified an issue that may result in 500 error responses for requests made to our Orders API. Our team is actively investigating and will provide updates here as we learn more.

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