Outage in Toast

Apple Pay Degradation 02/04/2025

Resolved Major
February 04, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We were notified of a disruption in Apple Pay payments. You may experience prolonged processing times, error messages, or denials on Apple Pay transactions. We are actively working to resolve the issue with our partners and will update this page as we receive more information. Please advise all servers and guests to attempt a different card or alternative payment method. https://central.toasttab.com/s/article/Taking-Payments
Components affected
Toast Card Processing
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 02/04/2025 06:18PM

We have implemented a fix to resolve the issues surrounding Apple Pay transactions.

INVESTIGATING about 2 months ago - at 02/04/2025 05:21PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 02/04/2025 05:16PM

We were notified of a disruption in Apple Pay payments. You may experience prolonged processing times, error messages, or denials on Apple Pay transactions. We are actively working to resolve the issue with our partners and will update this page as we receive more information.

Please advise all servers and guests to attempt a different card or alternative payment method.
https://central.toasttab.com/s/article/Taking-Payments

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