Outage in Todyl
Increased Timeouts on Management Portal & Delayed Connections to SGN
Resolved MinorIncident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
MONITORING
about 4 years ago - at 05/04/2022 09:57PM
We are continuing to monitor for any further issues. Devices will be connecting to the SGN Cloud.
MONITORING
about 4 years ago - at 05/04/2022 08:23PM
A fix has been implemented and we are continuing to monitor the situation. Devices will begin connecting to the SGN Cloud.
INVESTIGATING
about 4 years ago - at 05/04/2022 07:28PM
The team is working to rectify this issue as quickly as possible. Issues are isolated to the SGN Cloud and Management portal. SIEM logging, EDR/NGAV are not impacted.
INVESTIGATING
about 4 years ago - at 05/04/2022 06:14PM
The team has identified the issue and are working towards resolution. SIEM logging and EDR/NGAV still active.
IDENTIFIED
about 4 years ago - at 05/04/2022 05:42PM
A fix has been implemented, and devices will be reconnecting to the SGN Cloud. SIEM logging and EDR/NGAV still active.
IDENTIFIED
about 4 years ago - at 05/04/2022 05:09PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 4 years ago - at 05/04/2022 04:31PM
The team has identified the issue and are working towards resolution. SIEM logging and EDR/NGAV still active.
IDENTIFIED
about 4 years ago - at 05/04/2022 04:29PM
The team has identified the issue and are working towards resolution. SIEM logging and Endpoint protections are still active.
IDENTIFIED
about 4 years ago - at 05/04/2022 03:28PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 4 years ago - at 05/04/2022 03:15PM
We are continuing to investigate this issue.
INVESTIGATING
about 4 years ago - at 05/04/2022 03:14PM
We are continuing to investigate this issue.
INVESTIGATING
about 4 years ago - at 05/04/2022 03:08PM
We are currently investigating this issue.
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