Outage in Todyl

Delays in Agents connecting to SGN

Resolved Minor
September 13, 2024 - Started 4 months ago - Lasted about 3 hours
Official incident page

Need to monitor Todyl outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Todyl, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing an issue with SGN connectivity. A subset of Agents are taking longer to connect. The problem is understood and a fix is being applied.
Components affected
Todyl Secure Global Network
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/13/2024 10:26PM

This incident has been resolved.

MONITORING 4 months ago - at 09/13/2024 07:47PM

The fix has been applied globally, and all agents should see normal performance. We are continuing to monitor this closely.
If an agent still experiences delays in connecting to SGN, please reconnect it from the management portal, or the device itself.

IDENTIFIED 4 months ago - at 09/13/2024 07:24PM

We are currently experiencing an issue with SGN connectivity. A subset of Agents are taking longer to connect. The problem is understood and a fix is being applied.

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3279 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Never again lose time looking in the wrong place

14-day free trial · No credit card required · No code required