Outage in Todyl
SIEM/EDR: Intermittent Agent Offline Reports
Resolved Minor
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Outage Details
We are currently investigating an issue where SIEM/EDR agents are intermittently reporting as offline in the dashboard.
Important: Despite these status reports, agents remain fully protected and continue to enforce policies as expected. This does not impact SASE.
Our team is actively working to identify and resolve the root cause. We will provide updates as we learn more.
Latest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 05/14/2025 05:03PM
This incident has been resolved.
MONITORING
about 7 hours ago - at 05/14/2025 04:45PM
A fix has been deployed, and the system is now operating normally.
We are continuing to monitor to ensure stability and full resolution.
IDENTIFIED
about 8 hours ago - at 05/14/2025 03:32PM
We are actively rolling out a fix for this issue.
The only impact is a potential delay in the application of new SIEM/EDR policies to agents.
Agents remain fully connected and are continuing to enforce existing policies as expected. This issue does not affect SASE functionality.
INVESTIGATING
about 9 hours ago - at 05/14/2025 02:28PM
We are currently investigating an issue where SIEM/EDR agents are intermittently reporting as offline in the dashboard.
Important: Despite these status reports, agents remain fully protected and continue to enforce policies as expected. This does not impact SASE.
Our team is actively working to identify and resolve the root cause. We will provide updates as we learn more.
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SIEM Processing Delays - 19 days ago
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