Outage in Todyl
SIEM/EDR: Intermittent Agent Offline Reports
Resolved Minor
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Outage Details
We are aware of an issue where SIEM/EDR agents are intermittently reporting as offline in the dashboard.
We are actively rolling out a fix for this issue.
The only impact is a potential delay in the application of new SIEM/EDR policies to agents.
Agents remain fully connected and are continuing to enforce existing policies as expected. This issue does not affect SASE functionality.
Latest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 06/02/2025 07:13PM
This incident has been resolved.
IDENTIFIED
24 days ago - at 06/02/2025 04:08PM
We are aware of an issue where SIEM/EDR agents are intermittently reporting as offline in the dashboard.
We are actively rolling out a fix for this issue.
The only impact is a potential delay in the application of new SIEM/EDR policies to agents.
Agents remain fully connected and are continuing to enforce existing policies as expected. This issue does not affect SASE functionality.
Latest Todyl outages
SIEM Ingestion Delays - about 1 month ago
SIEM Search and Dashboard Performance Issues - about 1 month ago
SIEM/EDR: Intermittent Agent Offline Reports - about 1 month ago
Network Connectivity Issues - Houston Region - about 2 months ago
Delays in SIEM Ingestion for Portal - about 2 months ago
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