Outage in Todyl

SIEM/EDR: Intermittent Agent Offline Reports

Resolved Minor
June 02, 2025 - Started 2 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are aware of an issue where SIEM/EDR agents are intermittently reporting as offline in the dashboard. We are actively rolling out a fix for this issue. The only impact is a potential delay in the application of new SIEM/EDR policies to agents. Agents remain fully connected and are continuing to enforce existing policies as expected. This issue does not affect SASE functionality.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 06/02/2025 07:13PM

This incident has been resolved.

IDENTIFIED 2 days ago - at 06/02/2025 04:08PM

We are aware of an issue where SIEM/EDR agents are intermittently reporting as offline in the dashboard.

We are actively rolling out a fix for this issue.

The only impact is a potential delay in the application of new SIEM/EDR policies to agents.
Agents remain fully connected and are continuing to enforce existing policies as expected. This issue does not affect SASE functionality.

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