Outage in Todyl

Slowness in SIEM Search

Resolved Minor

November 03, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

SIEM search is currently experiencing degraded performance. While SIEM ingestion continues to operate normally, search queries are experiencing extended response times and occasional timeouts. We have identified the root cause and are actively working on a resolution. SIEM ingestion, processing and alerting continue to operate as expected.

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 11/03/2025 08:12PM

This issue has been resolved.

MONITORING 4 months ago - at 11/03/2025 07:24PM

We have applied a fix and SIEM search is performing within target parameters. We will continue to monitor the system performance.

IDENTIFIED 4 months ago - at 11/03/2025 07:06PM

SIEM search is currently experiencing degraded performance. While SIEM ingestion continues to operate normally, search queries are experiencing extended response times and occasional timeouts. We have identified the root cause and are actively working on a resolution.

SIEM ingestion, processing and alerting continue to operate as expected.

Latest Todyl outages

SASE Static IP routing issues - 12 days ago

Connectivity Issues in Washington D.C. - 13 days ago

Management Portal Unavailable - 24 days ago

Delayed Event Search Availability in SIEM - about 1 month ago

Delayed Event Search Availability in SIEM for Sophos events - about 2 months ago

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