Outage in Toky
Problems with calls and registration in South America region
Resolved Major
March 02, 2022 - Started about 4 years ago
Official incident page
Official incident page
Incident Report
We are currently investigation an issue affecting calls and registration of agents in the South America region servers.
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 years ago - at 03/02/2022 04:48PM
This incident has been resolved
MONITORING
about 4 years ago - at 03/02/2022 03:32PM
We are monitoring the solution implemented to make sure all agents in South America region can use the service.
IDENTIFIED
about 4 years ago - at 03/02/2022 03:31PM
The issue has been identified and is isolated to a Zone of our cloud provider in South America region. A fix has been deployed to allow agents in that region to continue using the service.
INVESTIGATING
about 4 years ago - at 03/02/2022 03:23PM
We are currently investigation an issue affecting calls and registration of agents in the South America region servers.
Latest Toky outages
Trouble with notification of messages and events - about 4 years ago
General supplier failure - almost 5 years ago
Cloud provider incident identified and corrected - over 5 years ago
Cloud provider experiencing an outage - over 5 years ago
Connectivity issues in our apps - almost 6 years ago
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