Outage in Toky
Cloud provider experiencing an outage
Resolved Major
October 10, 2020 - Started over 5 years ago
Official incident page
Official incident page
Incident Report
One of our cloud providers is currently experiencing an outage in our South American region. Other regions are unaffected and the service continues to operate normally in those locations. We are working with them to remediate the situation as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
over 5 years ago - at 10/10/2020 10:15PM
This incident has been resolved.
MONITORING
over 5 years ago - at 10/10/2020 10:07PM
Our cloud provider has restored full functionality in the affected region. We continue to monitor the situation.
MONITORING
over 5 years ago - at 10/10/2020 09:52PM
Traffic is getting back to normal levels after redirecting it to other functioning regions. This is to mitigate the outage while our cloud provider fixes the underlying issue on their end.
IDENTIFIED
over 5 years ago - at 10/10/2020 09:37PM
One of our cloud providers is currently experiencing an outage in our South American region. Other regions are unaffected and the service continues to operate normally in those locations. We are working with them to remediate the situation as soon as possible.
Latest Toky outages
Problems with calls and registration in South America region - about 4 years ago
Trouble with notification of messages and events - over 4 years ago
General supplier failure - about 5 years ago
Cloud provider incident identified and corrected - over 5 years ago
Connectivity issues in our apps - almost 6 years ago
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