Outage in Toky
Trouble with notification of messages and events
Resolved Major
December 22, 2021 - Started about 4 years ago
Official incident page
Official incident page
Incident Report
We are experiencing issues with notification of messages and events in Toky platform. We're currently investigating the issue and will provide a status update once we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 years ago - at 12/22/2021 01:51PM
This incident has been resolved.
MONITORING
about 4 years ago - at 12/22/2021 01:36PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 4 years ago - at 12/22/2021 01:34PM
The issue has been identified and is related to AWS EC2 service error in N. Virginia Region. We are implementing a fix and all the services should be back to normal in a few minutes.
INVESTIGATING
about 4 years ago - at 12/22/2021 01:26PM
We are experiencing issues with notification of messages and events in Toky platform. We're currently investigating the issue and will provide a status update once we have more information.
Latest Toky outages
Problems with calls and registration in South America region - almost 4 years ago
General supplier failure - over 4 years ago
Cloud provider incident identified and corrected - about 5 years ago
Cloud provider experiencing an outage - about 5 years ago
Connectivity issues in our apps - over 5 years ago
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