Outage in Transcend
Email Sending is not working
Resolved MinorIncident Report
Email sending to data subjects is currently not working. This prevents new DSRs from being submitted from the Privacy Center or from the Admin Dashboard for select customers who are not self-hosting Sombra.
Components affected
Transcend Admin Dashboard Transcend Backend API Transcend Multi-Tenant Sombra Transcend privacy.transcend.ioNeed to monitor Transcend outages?
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 06/27/2024 10:13PM
This incident has been resolved.
MONITORING
over 1 year ago - at 06/27/2024 10:02PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 1 year ago - at 06/27/2024 09:49PM
We are continuing to work on a fix for this issue.
IDENTIFIED
over 1 year ago - at 06/27/2024 09:49PM
Email sending to data subjects is currently not working. This prevents new DSRs from being submitted from the Privacy Center or from the Admin Dashboard for select customers who are not self-hosting Sombra.
Latest Transcend outages
Degradation in some services - 1 day ago
EU Backend Downtime - about 2 months ago
Admin Dashboard failing to load - 3 months ago
Degraded performance of our Backend API [EU Region] - 6 months ago
Consent Deployment is failing for Certain Regions - 7 months ago
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