Outage in TrekkSoft
Database issue affecting several product functionalities
Resolved Major
June 29, 2021 - Started about 5 years ago
Official incident page
Official incident page
Incident Report
We are currently experiencing issues with Trekksoft database. This is affecting POS Desk, TrekkSoft API and Backend Mobile Applications.
Our developers have already located the root cause of the issue and are working hard towards a resolution.
We will keep you updated and apologize for the inconvenience caused.
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 years ago - at 06/29/2021 07:28PM
Issue with the TrekkSoft database has been resolved, all the affected services are back working as expected.
Our developers are continuing to monitor the issue closely to ensure there are no further performance issues.
IDENTIFIED
about 5 years ago - at 06/29/2021 05:23PM
We are currently experiencing issues with Trekksoft database. This is affecting POS Desk, TrekkSoft API and Backend Mobile Applications.
Our developers have already located the root cause of the issue and are working hard towards a resolution.
We will keep you updated and apologize for the inconvenience caused.
Latest TrekkSoft outages
Global issue affecting all/ majority of TrekkSoft’s functionalities - about 2 months ago
Issues accessing TrekkSoft Backoffice and POS Desk - 3 months ago
Service interruptions at TrekkSoft - 5 months ago
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