Outage in TrekkSoft

Global issues in several Trekksoft production functionalities

Resolved Major
February 15, 2024 - Started 10 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently experiencing global issues in several Trekksoft production functionalities (a.o. Backoffice, POS Desk). Our developers are already investigating on finding the root cause of the issue. We will keep you updated and apologize for the inconvenience caused.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 02/15/2024 02:16PM

The incident has been resolved and all the Trekksoft functionalities are again operational as normal.

We will provide a postmortem of the incident in the following days.

Once again we want to apologize for any inconvenience this might have caused you.

MONITORING 10 months ago - at 02/15/2024 11:42AM

The issue has been identified and a fix has been implemented. All system components are operational. We'll keep monitoring it.

INVESTIGATING 10 months ago - at 02/15/2024 11:00AM

We are currently experiencing global issues in several Trekksoft production functionalities (a.o. Backoffice, POS Desk).

Our developers are already investigating on finding the root cause of the issue.

We will keep you updated and apologize for the inconvenience caused.

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