Outage in Triton Digital
Rare instances of live streaming subject to listener drops
Resolved Minor
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Outage Details
Components affected
Triton Digital Data Collection Services (LT / LC) Triton Digital TAP UI Triton Digital Data Collection Services (LT / LC) Triton Digital Yield-Op UI Triton Digital Live Streaming Ad Delivery Triton Digital Custom Reports Triton Digital Podcast Metrics UI Triton Digital Omny.fm Publishing Triton Digital Single Sign On Services Triton Digital Single Sign On Services Triton Digital Omny Studio Management API Triton Digital Podcast Ad Delivery Triton Digital South East & Pacific - Live Streaming Delivery Triton Digital Webcast Metrics API Triton Digital On-Demand Ad Delivery Triton Digital Legacy Tap UI Triton Digital Custom Reports Triton Digital Yield-Op Ad Delivery Triton Digital Omny Campaign Manager Triton Digital TAP UI Triton Digital Triton Console Triton Digital Triton Console Triton Digital Triton Console Triton Digital Webcast Metrics UI Triton Digital Tap Reporting Triton Digital Tap Explore Triton Digital Tap Reporting Triton Digital Tap Explore Triton Digital Tap Reporting Triton Digital Webcast Metrics UI Triton Digital Podcast Ad Delivery Triton Digital Omny.fm Publishing Triton Digital Data Collection Services (LT / LC) Triton Digital Login services Triton Digital Media Buying API Triton Digital Single Sign On Services Triton Digital Order Management System (OMS) Proxy Triton Digital Omny Campaign Manager Forecasting Tool Triton Digital 3rd Party Trackers & Programmatic Impressions Triton Digital Omny Studio Management Portal Triton Digital Omny Campaign Manager Triton Digital Podcast Metrics UI Triton Digital Legacy Tap UI Triton Digital Omny Studio Management Portal Triton Digital Custom Reports Triton Digital Login services Triton Digital Omny Studio Management API Triton Digital 3rd party cookie synchronisation Triton Digital Webcast Metrics API Triton Digital Order Management System (OMS) Proxy Triton Digital Omny Studio Management API Triton Digital TAP UI Triton Digital Yield-Op Ad Delivery Triton Digital Live Streaming Ad Delivery Triton Digital Podcast Metrics UI Triton Digital Omny Campaign Manager Triton Digital Omny Campaign Manager Forecasting Tool Triton Digital Yield-Op UI Triton Digital East - Live Streaming Delivery Triton Digital Live Streaming Delivery Triton Digital West - Live Streaming Delivery Triton Digital Tap Explore Triton Digital South - Live Streaming Delivery Triton Digital Webcast Metrics UI Triton Digital Legacy Tap UI Triton Digital Yield-Op Analytics Dashboard (Rill) Triton Digital Tap Reporting - Inventory Availability Forecasting Triton Digital 3rd Party Trackers & Programmatic Impressions Triton Digital Tap Reporting - Inventory Availability Forecasting Triton Digital Yield-Op Analytics Dashboard (Rill) Triton Digital Media Buying API Triton Digital Yield-Op Scheduled Reports Triton Digital Yield-Op Scheduled Reports Triton Digital Yield-Op UI Triton Digital Live Streaming Ad Delivery Triton Digital Podcast Delivery Triton Digital Tap Reporting - Inventory Availability Forecasting Triton Digital Webcast Metrics API Triton Digital Yield-Op Scheduled Reports Triton Digital Omny Campaign Manager Forecasting Tool Triton Digital Media Buying API Triton Digital Yield-Op Analytics Dashboard (Rill) Triton Digital 3rd party cookie synchronisation Triton Digital On-Demand Ad Delivery Triton Digital 3rd party cookie synchronization Triton Digital Order Management System (OMS) Proxy Triton Digital Podcast Delivery Triton Digital Advertising Metrics API Triton Digital Advertising Metrics API Triton Digital Omny.fm Publishing Triton Digital Yield-Op Ad Delivery Triton Digital 3rd Party Trackers & Programmatic Impressions Triton Digital On-Demand Ad Delivery Triton Digital Omny Studio Management Portal Triton Digital Podcast Ad Delivery Triton Digital Advertising Metrics API Triton Digital Login services Triton Digital Podcast DeliveryLatest Updates ( sorted recent to last )
A fix has been implemented and we are monitoring the results.
We have identified an error in the code that could potentially explain those crashes. We are deploying a Hotfix in a handful of servers overnight and will decide in the coming days if it's a fix we should deploy everywhere or not.
In rare instances, our live stream (media gateway) servers using our latest software version can result in a reboot of the service, affecting all listeners connected to that server. Listeners dropped during the reboot will reconnect to other servers but in some circumstances may have trouble reconnecting.
We know that this issue is related to the new code, but haven't yet identified how to reproduce the issue. We are working on a release to fix it.
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