Outage in Triton Digital

Data display issues on several components

Resolved Minor
August 26, 2022 - Started about 2 years ago - Lasted 2 days
Official incident page

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Outage Details

We are currently investigating reports where Real time statistics and Demos+ data in our Webcast Metrics tool may not display data. More information will follow.
Components affected
Triton Digital TAP UI Triton Digital Omny Campaign Manager Forecasting Tool Triton Digital Tap Explore Triton Digital Podcast Metrics UI Triton Digital Omny Campaign Manager Forecasting Tool Triton Digital Advertising Metrics API Triton Digital Tap Explore Triton Digital Tap Reporting Triton Digital Podcast Metrics UI Triton Digital Omny Campaign Manager Triton Digital Omny Campaign Manager Forecasting Tool Triton Digital Tap Explore Triton Digital Omny Campaign Manager Triton Digital Podcast Metrics UI Triton Digital TAP UI Triton Digital TAP UI Triton Digital Advertising Metrics API Triton Digital Omny Campaign Manager Triton Digital Tap Reporting Triton Digital Tap Reporting - Inventory Availability Forecasting Triton Digital Tap Reporting - Inventory Availability Forecasting Triton Digital Tap Reporting - Inventory Availability Forecasting
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 08/27/2022 02:23AM

Data routing to the various UI nodes has been restored and data is now displaying properly in all affected UI.
Our team is monitoring the situation closely.
More information to follow.

INVESTIGATING about 2 years ago - at 08/27/2022 12:46AM

The issue has proven to affect other data display components as well. We are now seeing data display errors on the following components:
- New Tap OTI indicators
- Streaming Metrics
- PodcastMetrics
- Demos+
- TAP Reports (Explore and Affidavit)
- Forecasting
- Omny Campaign Manager (reporting and Forecasting only)
- Metrics API
Note that no data loss is occurring as a result of this incident.
Our team continues to work on resolving the situation. We apologize for any inconvenience.
More information to follow.

INVESTIGATING about 2 years ago - at 08/26/2022 07:50PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 08/26/2022 07:48PM

We are currently investigating reports where Real time statistics and Demos+ data in our Webcast Metrics tool may not display data.
More information will follow.

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