Outage in Triton Digital

Streaming Access Control - Issue when creating Scheduled Rules

Resolved Minor
November 23, 2022 - Started almost 3 years ago - Lasted 5 days
Official incident page

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Outage Details

We are investigating an issue in the Triton Console, specifically in the Stream Access Control interface, where users are unable to create or edit scheduled rules for content access restriction (geo-blocking). Users will experience an error message in the UI when creating or editing scheduled rules. At this time the work around is to use Default rules instead of Scheduled rules. Our team is actively working on a solution. More information to come.
Components affected
Triton Digital Triton Console Triton Digital Triton Console Triton Digital Triton Console
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/28/2022 04:26PM

This incident is considered resolved.

MONITORING almost 3 years ago - at 11/23/2022 08:10PM

A fix has been implemented and functionality has been restored.
We are monitoring the situation closely.

INVESTIGATING almost 3 years ago - at 11/23/2022 03:26PM

We are investigating an issue in the Triton Console, specifically in the Stream Access Control interface, where users are unable to create or edit scheduled rules for content access restriction (geo-blocking). Users will experience an error message in the UI when creating or editing scheduled rules.
At this time the work around is to use Default rules instead of Scheduled rules.
Our team is actively working on a solution.
More information to come.

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