Outage in Triton Digital

Legacy TAP Database replication issue

Resolved Minor
December 14, 2022 - Started almost 3 years ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Triton Digital Legacy Tap UI
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 12/15/2022 08:49PM

This incident is considered resolved.

MONITORING almost 3 years ago - at 12/14/2022 04:10PM

At around 3:00 UTC, our data team noticed that there was a replication issue with one of the Legacy Tap database servers. The issue could have caused clients in APAC to have issues when accessing or using the Legacy Tap UI.
At around 3:30 UTC the data team redirected replication to other instances so that no data would be lost and Legacy Tap users for APAC would function normally.
At this time, no other client impact should have been experienced during this incident.
We are monitoring the situation closely.

INVESTIGATING almost 3 years ago - at 12/14/2022 05:14AM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 12/14/2022 05:11AM

We are currently investigating this issue.

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