Outage in Triton Digital

Omny Studio UI and Management API changes not generating webhook events

Resolved Minor
March 10, 2023 - Started over 1 year ago - Lasted about 13 hours
Official incident page

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Outage Details

From 02:00 until 09:30 (UTC) changes made to clips, playlists, programs and networks via the Omny Studio UI or Management API were incorrectly not generating webhook events. Changes during this period will not have generated webhook events for those customers that have webhooks configured, and these events are unrecoverable. A change has been deployed to resolve this issue and webhook events will correctly be generated for any changes made since 09:30 (UTC).
Components affected
Triton Digital Omny Studio Management Portal Triton Digital Omny Studio Management API Triton Digital Omny Studio Management API Triton Digital Omny Studio Management API Triton Digital Omny Studio Management Portal Triton Digital Omny Studio Management Portal
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/10/2023 10:41PM

This incident has been resolved.

MONITORING over 1 year ago - at 03/10/2023 09:42AM

From 02:00 until 09:30 (UTC) changes made to clips, playlists, programs and networks via the Omny Studio UI or Management API were incorrectly not generating webhook events. Changes during this period will not have generated webhook events for those customers that have webhooks configured, and these events are unrecoverable. A change has been deployed to resolve this issue and webhook events will correctly be generated for any changes made since 09:30 (UTC).

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