Outage in Triton Digital

Long Omny Audio Processing times

Resolved Minor
April 14, 2023 - Started over 2 years ago - Lasted 6 days
Official incident page

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Outage Details

We are currently investigating an issue with long processing times when uploading audio to the Omny UI. Our team is actively working on finding the cause of the issue. More information to come.
Components affected
Triton Digital Omny Studio Management Portal Triton Digital Omny Studio Management Portal Triton Digital Omny.fm Publishing Triton Digital Omny.fm Publishing Triton Digital Omny.fm Publishing Triton Digital Omny Studio Management Portal
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/20/2023 02:47PM

This incident is considered resolved.

MONITORING over 2 years ago - at 04/14/2023 05:11PM

We have become aware fo a maintenance being performed at one of our service providers (Cloudflare) which can cause increased latency in uploading and processing audio aded to Omny. We have not become aware of any instance where this latency would have caused a failure in uploading or processing of clips.
The Cloudflare maintenance should end at 19:30 UTC.
We will be motioning the situation closely.

INVESTIGATING over 2 years ago - at 04/14/2023 03:42PM

We are currently investigating an issue with long processing times when uploading audio to the Omny UI.
Our team is actively working on finding the cause of the issue.
More information to come.

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