Outage in Triton Digital

Incomplete Omny Analytics

Resolved Minor
October 12, 2023 - Started 9 months ago - Lasted about 9 hours
Official incident page

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Outage Details

Analytics for approximately the last 2 hours are incomplete in the Omny Studio Analytics UI and Management API. No data has been lost and analytics will be available once we are able too process the delayed data. We are investigating this issue with our could service provider to identify the underlying issue cause these delays.
Components affected
Triton Digital Omny Studio Management Portal Triton Digital Omny Studio Management Portal Triton Digital Omny Studio Management Portal
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 10/12/2023 03:33PM

Omny Analytics are now back to displaying up to date data.
This incident is considered resolved.

MONITORING 9 months ago - at 10/12/2023 07:36AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 9 months ago - at 10/12/2023 06:40AM

Analytics for approximately the last 2 hours are incomplete in the Omny Studio Analytics UI and Management API. No data has been lost and analytics will be available once we are able too process the delayed data. We are investigating this issue with our could service provider to identify the underlying issue cause these delays.

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