Outage in Triton Digital

New TAP UI - Incorrect OTI value and number of delivered impressions being displayed

Resolved Minor
May 07, 2024 - Started 8 months ago - Lasted about 8 hours
Official incident page

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Outage Details

We are currently investigating an issue with the Impressions data being displayed in New TAP UI impacting only podcast flights. This seems to be causing podcast flights to under-deliver. More information to come.
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 05/07/2024 09:17PM

A fix has been deployed. Tap UI is now properly displaying OTI and delivered impression numbers for podcast flights.
This incident is considered resolved.

IDENTIFIED 8 months ago - at 05/07/2024 02:03PM

The issue has been identified and we can confirm it is only affecting TAP UI. The incorrect value for On-track Indicator (OTI) and the incorrect number of Delivered impressions is being displayed.
Podcast Ad delivery is not impacted.
The team is already working on a fix.
More information to come.

INVESTIGATING 8 months ago - at 05/07/2024 01:00PM

We are currently investigating an issue with the Impressions data being displayed in New TAP UI impacting only podcast flights.
This seems to be causing podcast flights to under-deliver.
More information to come.

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