Outage in Triton Digital

New TAP UI - Incorrect OTI value and number of delivered impressions being displayed

Resolved Minor
May 07, 2024 - Started 5 months ago - Lasted about 8 hours
Official incident page

Need to monitor Triton Digital outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Triton Digital, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue with the Impressions data being displayed in New TAP UI impacting only podcast flights. This seems to be causing podcast flights to under-deliver. More information to come.
Components affected
Triton Digital Podcast Ad Delivery Triton Digital TAP UI Triton Digital TAP UI Triton Digital TAP UI Triton Digital Podcast Ad Delivery Triton Digital Podcast Ad Delivery
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 05/07/2024 09:17PM

A fix has been deployed. Tap UI is now properly displaying OTI and delivered impression numbers for podcast flights.
This incident is considered resolved.

IDENTIFIED 5 months ago - at 05/07/2024 02:03PM

The issue has been identified and we can confirm it is only affecting TAP UI. The incorrect value for On-track Indicator (OTI) and the incorrect number of Delivered impressions is being displayed.
Podcast Ad delivery is not impacted.
The team is already working on a fix.
More information to come.

INVESTIGATING 5 months ago - at 05/07/2024 01:00PM

We are currently investigating an issue with the Impressions data being displayed in New TAP UI impacting only podcast flights.
This seems to be causing podcast flights to under-deliver.
More information to come.

Latest Triton Digital outages

Intermittent Tap UI Error "Your account is not authorized to access TAP" - 2 days ago
TAP UI Programmatic - issue limiting changes to PMP deals - 10 days ago
Sweepers and Safeguards interface issues preventing updates on the creatives - 16 days ago
New TAP-Flight TAP Explore creative delivery report issue when accessed from the flights overview list - 27 days ago
Manadge Login issues - 29 days ago

Keeping track of cloud vendor outages shouldn't be hard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3242 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE