Outage in Triton Digital

Missing queries in Reporting products.

Resolved Major
May 08, 2024 - Started about 1 month ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating an issue where saved queries have disappeared for some uses in our reporting products. There is no loss of data involved with this incident. More information will follow.
Components affected
Triton Digital Advertising Metrics API Triton Digital Advertising Metrics API Triton Digital Advertising Metrics API Triton Digital Webcast Metrics UI Triton Digital Podcast Metrics UI Triton Digital Podcast Metrics UI Triton Digital Webcast Metrics UI Triton Digital Tap Reporting - Inventory Availability Forecasting Triton Digital Tap Reporting - Inventory Availability Forecasting Triton Digital Tap Explore Triton Digital Tap Reporting Triton Digital Tap Reporting - Inventory Availability Forecasting Triton Digital Webcast Metrics UI
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/09/2024 05:45PM

This incident is considered resolved.

MONITORING about 1 month ago - at 05/08/2024 08:42PM

A fix has been applied. All Saved Queries were restored. Uses of the UI and of the APIs should now be able to use saved queries normally.
We will be monitoring the situation closely.

IDENTIFIED about 1 month ago - at 05/08/2024 05:02PM

We have identified the issue and are actively working on applying a fix to restore Saved Queries.
Please note that this incident is also affecting any API query which uses Saved Queries, which will cause the API call to fail.
More information to come.

INVESTIGATING about 1 month ago - at 05/08/2024 04:40PM

We are currently investigating an issue where saved queries have disappeared for some uses in our reporting products. There is no loss of data involved with this incident.


More information will follow.

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