Outage in Triton Digital

Issue with inventory calculations in Forecasting

Resolved Minor
June 12, 2024 - Started 6 months ago - Lasted 2 days
Official incident page

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Outage Details

We are aware of an issue affecting the calculation of the total inventory, available inventory and accessible inventory metrics in forecasting for some of our customers. New stations created since 25 April 2024 (inclusive) are not being factored into the inventory calculations. This means that we are considering their forecasted inventory to be 0 impressions for these newly created stations. Our teams have already identified the cause of the issue and we are currently working on a fix.
Components affected
Triton Digital Tap Reporting - Inventory Availability Forecasting Triton Digital Tap Reporting - Inventory Availability Forecasting Triton Digital Tap Reporting - Inventory Availability Forecasting
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/14/2024 04:22PM

This incident has been resolved.

IDENTIFIED 6 months ago - at 06/12/2024 01:59PM

We are aware of an issue affecting the calculation of the total inventory, available inventory and accessible inventory metrics in forecasting for some of our customers.
New stations created since 25 April 2024 (inclusive) are not being factored into the inventory calculations. This means that we are considering their forecasted inventory to be 0 impressions for these newly created stations.

Our teams have already identified the cause of the issue and we are currently working on a fix.

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