Outage in Triton Digital

PCM data processing delayed

Resolved Minor
July 18, 2024 - Started 5 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently investigating an issue impacting Podcast Metrics data processing mechanism. This is creating a delay in the data being displayed. The Metrics UI and exports show partial data for yesterday´s and the 14th of July. There is no data loss. More information to come.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/18/2024 07:26PM

Data has been reprocessed and is fully available in the PCM UI.
This incident is considered resolved.

MONITORING 5 months ago - at 07/18/2024 01:02PM

The issue has been already identified and the data is currently being reprocessed.
We would like to clarify that there is no data being displayed for yesterday and partial data for the 14th of July.
More information to come.

INVESTIGATING 5 months ago - at 07/18/2024 12:56PM

We are currently investigating an issue impacting Podcast Metrics data processing mechanism.
This is creating a delay in the data being displayed. The Metrics UI and exports show partial data for yesterday´s and the 14th of July.
There is no data loss.
More information to come.

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