Outage in Triton Digital

Missing CPS impression data for several Tap UI

Resolved Minor
August 05, 2024 - Started 5 months ago - Lasted 2 days
Official incident page

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Outage Details

We are currently investigating an issue where several of the Tap UI and reports are showing zero (0) impression data delivered for CPS flights for delivery data for August 1st onwards. This issue is only affecting CPS flights data. Note that this incident is not affecting ad delivery. It is only affecting the visibility of data in the various Tap UI and reports. More information to come.
Components affected
Triton Digital Tap Reporting Triton Digital TAP UI Triton Digital Tap Explore Triton Digital Tap Reporting - Inventory Availability Forecasting Triton Digital Tap Reporting - Inventory Availability Forecasting Triton Digital Tap Explore Triton Digital TAP UI Triton Digital Tap Reporting Triton Digital TAP UI Triton Digital Tap Reporting Triton Digital Tap Reporting - Inventory Availability Forecasting Triton Digital Tap Explore
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/07/2024 08:12PM

All affected CPS flight data has been reprocessed successfully. Data should now display correctly for the affected CPS flights.
This incidente is considered resolved.

IDENTIFIED 5 months ago - at 08/05/2024 05:51PM

We are revising the scope of this incident to only a few CPS flight. Most CPS flights should be unaffected.
Our team will apply a similar fix to what was applied last Friday and reprocess the affected data. This process should be completed by end of day tomorrow.
More information to come.

INVESTIGATING 5 months ago - at 08/05/2024 02:19PM

We are currently investigating an issue where several of the Tap UI and reports are showing zero (0) impression data delivered for CPS flights for delivery data for August 1st onwards.
This issue is only affecting CPS flights data.
Note that this incident is not affecting ad delivery. It is only affecting the visibility of data in the various Tap UI and reports.
More information to come.

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