Outage in Triton Digital

Missing CPS impression data for several Tap UI

Resolved Minor
August 05, 2024 - Started about 2 months ago - Lasted 2 days
Official incident page

Need to monitor Triton Digital outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Triton Digital, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue where several of the Tap UI and reports are showing zero (0) impression data delivered for CPS flights for delivery data for August 1st onwards. This issue is only affecting CPS flights data. Note that this incident is not affecting ad delivery. It is only affecting the visibility of data in the various Tap UI and reports. More information to come.
Components affected
Triton Digital Tap Reporting Triton Digital TAP UI Triton Digital Tap Explore Triton Digital Tap Reporting - Inventory Availability Forecasting Triton Digital Tap Reporting - Inventory Availability Forecasting Triton Digital Tap Explore Triton Digital TAP UI Triton Digital Tap Reporting Triton Digital TAP UI Triton Digital Tap Reporting Triton Digital Tap Reporting - Inventory Availability Forecasting Triton Digital Tap Explore
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/07/2024 08:12PM

All affected CPS flight data has been reprocessed successfully. Data should now display correctly for the affected CPS flights.
This incidente is considered resolved.

IDENTIFIED about 2 months ago - at 08/05/2024 05:51PM

We are revising the scope of this incident to only a few CPS flight. Most CPS flights should be unaffected.
Our team will apply a similar fix to what was applied last Friday and reprocess the affected data. This process should be completed by end of day tomorrow.
More information to come.

INVESTIGATING about 2 months ago - at 08/05/2024 02:19PM

We are currently investigating an issue where several of the Tap UI and reports are showing zero (0) impression data delivered for CPS flights for delivery data for August 1st onwards.
This issue is only affecting CPS flights data.
Note that this incident is not affecting ad delivery. It is only affecting the visibility of data in the various Tap UI and reports.
More information to come.

Latest Triton Digital outages

Intermittent Tap UI Error "Your account is not authorized to access TAP" - 1 day ago
TAP UI Programmatic - issue limiting changes to PMP deals - 9 days ago
Sweepers and Safeguards interface issues preventing updates on the creatives - 15 days ago
New TAP-Flight TAP Explore creative delivery report issue when accessed from the flights overview list - 26 days ago
Manadge Login issues - 28 days ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3242 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE