London datacenter - Network issues, loss of core redundancy and capacity

The datacenter is back at full capacity. This incident is considered resolved.

A fix has been implemented and we are monitoring the results.

The replacement equipment has arrived on site. Our partner is working on installing and configuring the new equipment.
More information to come.

There is delay in the delivery of the replacement part. Our team is doing all it can to speed up the delivery and replacement of the part.
More information to come.

We have identified failing hardware on one of the core equipement in London.
The device has been isolated and the site is stable.
We are still running with lower capacity.
Streaming services have been redistributed to other locations until we regain full capacity.

We are investigating an issue on our London datacenters affecting one of the core network equipment, causing loss of core redundancy and capacity.
This might impact ad delivery and listeners experience (podcast and live streaming).
More information to come.