Webphone Outage

We have not had any more issues reported with the webphone and all testing has been successful. We are considering this resolved at this time, but if you experience any issues please don't hesitate to reach out to our support team for assistance. You can open a ticket at https://support.trueipsolutions.com or call us at (855) 878-8477.

Thank you,


True IP Solutions

We have identified the issue with the webphone, specifically it was a validation issue with a downstream host, and we have implemented a fix. We will continue to monitor the situation closely.

If you still have issues with the webphone please try logging out of the portal, close all tabs, and log back in. If the problem persists please feel free to contact our support team at https://support.trueipsolutions.com or by phone at (855) 878-8477.

Thank you,


True IP Solutions

We are currently investigating an issue with the webphone across all cores that is preventing inbound or outbound calls using that application. None of our other services are affected at this time.

While we work to correct this issue you can use the Desktop application in place of the webphone.

The Windows version can be found at https://apache.trueipsolutions.com/apache/software/True_Talk_1_5.exe

The Mac OS version can be found at https://apache.trueipsolutions.com/apache/software/True_Talk_1_5.pkg

We apologize for the inconvenience and we are working diligently to restore webphone service.

Thank you,


True IP Solutions