Outage in True IP Solutions
High Latency to Dallas
Resolved MinorIncident Report
We are currently investigating elevated latency between servers in our cluster and our server in Dallas. This increased latency is affecting synchronization between the affected systems.
Our team has contacted the Dallas data center to review network routing and identify the cause of the increased latency.
We will continue to monitor the situation and provide another update as soon as the issue subsides or additional information becomes available.
We appreciate your patience while we work to resolve this issue.
Components affected
True IP Solutions Atlanta, GA True IP Solutions Charlotte, NC True IP Solutions Dallas, TX True IP Solutions MCNC 1 True IP Solutions MCNC 2 True IP Solutions MCNC 3 True IP Solutions MCNC 4Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 09/18/2026 10:36PM
We've received confirmation that traffic should resume at normal latency.
INVESTIGATING
7 days ago - at 09/18/2026 08:20PM
We are currently investigating elevated latency between servers in our cluster and our server in Dallas. This increased latency is affecting synchronization between the affected systems.
Our team has contacted the Dallas data center to review network routing and identify the cause of the increased latency.
We will continue to monitor the situation and provide another update as soon as the issue subsides or additional information becomes available.
We appreciate your patience while we work to resolve this issue.
Latest True IP Solutions outages
Intermittent Packet Loss Between Servers - 25 days ago
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Impaired Connectivity on MCNC Servers - about 1 year ago
Intermittent Issues with SSO on Phone Portal - over 1 year ago
True Talk+ Update Issue - over 1 year ago
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