Outage in Trust Payments
Settlement Delays - POS Transactions
Resolved MinorIncident Report
Please be advised that there will be delayed bank settlement payments for POS transactions carried out between 23:00 BST [14/09/26] to [15/09/26] 02:00 BST. Funds for these transactions will be delayed by 24 hours. All other transactions from 14th September will be processed and settlement payments made as normal. We apologise for any inconvenience caused.
If have any queries, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000.
Many Thanks,
The Trust Payments Team
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 14 hours ago - at 09/16/2026 08:16AM
Please be advised that the issue impacting bank settlement payments for POS transactions carried out between 23:00 BST [14/09/26] to [15/09/26] 02:00 BST has now been resolved. Funds for these transactions have been processed and merchants will receive these today.
We apologise for any inconvenience caused.
If you continue to experience any more issues, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000.
Many Thanks,
The Trust Payments Team
MONITORING
1 day ago - at 09/15/2026 08:48AM
Please be advised that there will be delayed bank settlement payments for POS transactions carried out between 23:00 BST [14/09/26] to [15/09/26] 02:00 BST. Funds for these transactions will be delayed by 24 hours. All other transactions from 14th September will be processed and settlement payments made as normal. We apologise for any inconvenience caused.
If have any queries, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000.
Many Thanks,
The Trust Payments Team
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POS Declines - Investigating the issue - 5 months ago
Acquiring - Settlement Delays - 5 months ago
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